How can we help?
I am activating my service
I am keeping my current number
Get your porting information ready if you would like to keep your number.
Current Carrier Account Number
Number Transfer / Carrier PIN
Billing ZIP Code
Need help finding the above? Click here.
Getting a new number? Skip this step.
I need to prep my phone for activation
On your phone:
Click below to confirm.
On a desktop:
Share your device IMEI below.
Find IMEI: Open Dialer, Press #06#
I’m ready to activate my service
On your phone:
Download the ‘That’s My Mobile’ app.
On a desktop:
Go to the site you used to sign up.
Tip: use the email and password you used to sign up for service.
I need to help with my physical SIM
I need to help with my eSIM
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