Say hello to your
Nu mobile service.
Simple, affordable, and made for moments like this.
Unlimited Talk & Text
Powerful 5G Coverage
Reliable Support
Switching is Easy! Here’s How to Get Started
1
Check coverage in your area
Use our Coverage Checker to confirm Nu Mobile offers strong service where you live and use your phone.
2
Check your device compatibility
Enter your phone’s 15-digit IMEI number into the Compatibility Checker to make sure your device works on the Nu Mobile network.
3
Create your Nu Mobile account
Need help? Our support team is here for you:
4
Receive your SIM card
Once your account is set up:
If your device uses a physical SIM (pSIM), we’ll ship it to you.
If your device supports eSIM , you’ll get it straight to your email for quick activation.
Important: All customers must activate a new SIM card to complete the switch to Nu Mobile — even if your phone previously worked with Reach Mobile.
What’s New
✅
New Name, Same Promise
Enjoy the same trusted mobile service — now with our new identity: Nu Mobile.
🛡️
No Disruptions
Your plan, number, and experience remain exactly the same.
⭐
More Ahead
Stay tuned for new features and exclusive offers coming soon.
FAQ
Why did Reach change to Nu Mobile?
We’ve rebranded to reflect a broader set of services and a simpler experience. Your plan, price, and coverage stay the same—just a new name and refreshed look.
What is up with Nu Mobile?
Nu Mobile is the same network and team behind Reach, now with improved tools, clearer plans, and a more modern app.
How do I know if my device is compatible?
Most unlocked LTE/5G devices work. Check compatibility in the app or on our website using your phone’s IMEI.
Do I need a new phone or SIM card?
Usually no. If you’re eSIM-ready, you can activate digitally. If your phone needs a physical SIM, we’ll ship one at no cost.
Can I keep my current phone number?
Yes—bring your number during signup. We’ll guide you through a quick, secure port-in.
How do I switch to Nu Mobile?
Download the app or start on our site, choose a plan, and activate via eSIM or a free SIM kit. Most customers complete setup in minutes.
Do I need to take any action during this rebranding?
Nothing required. Your service continues uninterrupted. If an app update is available, we’ll prompt you automatically.